Hit AGL where it hurts

On Friday, more than 150 people gathered online to rally against AGL’s dirty gas plans for Westernport Bay! Some of us switched from AGL to more ethical energy providers. And we publicly shamed AGL by calling in with our complaints, leaving bad reviews and blasting their social media.

It’s not too late to get in on the action! Here are three ways you can show AGL that we don’t want their dirty gas project in our beautiful Bay:

  1. Flood AGL’s social media
  2. Make phone calls
  3. Write emails or letters

Social Media Blitz

Do you use social media? Great! You can be part of our social media blitz!

ACTION 1: Post a selfie with a “No AGL Gas” sign to social media.

Process:

  1. Take a selfie with your “No AGL Gas” sign
  2. Post to Twitter (1st priority), Facebook (2nd priority) and/or Instagram (3rd priority)
  3. Tag @aglenergy in your posts, and AGL CEO Brett Redman (this can be in separate posts/ tweets)
  4. Use #NoAGLGas and #Save Westernport hashtag in your posts

Suggested caption:

Using the cover of coronavirus, AGL Energy is pushing the Victorian government to fast track environmental approvals for their dirty gas project. I’m joining hundreds of people to blacklist AGL and show them that locals don’t want them to pollute our Bay. #NoAGLGas #SaveWesternport

You can also mention our pristine wetlands, the wildlife who rely on them or the tourism, fishing and other local industries that would be threatened by this project.

ACTION 2: Flood the comments

Process:

  1. Go to their Facebook page facebook.com/aglenergy/ AND their LinkedIn page linkedin.com/company/agl/
  2. Write comments below about the project.

Suggestions:
Hey AGL, I’m a customer who’s switching from AGL to [X PROVIDER] today. I don’t want my gas to come from an import terminal that could destroy precious wetlands in Westernport Bay. Shame on you for not binning this project and saving our Bay and the unique wildlife who rely on it.

Hey AGL, when will you dump your plans to build an unnecessary and polluting gas import terminal that could destroy precious wetlands in Westernport Bay? I would never switch to AGL if this project went ahead.

Phone Calls

Are you better on the phone? Call to make a complaint.

  1. Call 1800 039 600
  2. Follow the instructions until you speak to a person
  3. Make a complaint about the way AGL is treating us. Here are some suggested talking points:
    – The local community have been campaigning against this project for more than two years. Why does AGL refuse to listen to our wishes?
    – The proposed gas import terminal is polluting, threatens wetlands and the unique wildlife who rely on it.
    – Instead of building a polluting gas import terminal, Victoria can reduce it’s need for gas through simple efficiency measures and electrification.
    – If you live around Westernport Bay, share your story about how you will be impacted by AGL’s gas plan.
  4. Be respectful and polite to the call staff
  5. Ask that they pass your complaint to a senior manager

If you don’t get through, try another one of the complaint lines 03 8633 6000 or 131 245. 

Letters

Or are you more of a letter person? Write a letter or email.

You can email your complaint to AGLCommunity@agl.com.au

Or you can hand write a letter and send it to AGL Community Complaints and Feedback, Locked Bag 14120 MCMC Melbourne 8001.

Here are some suggested points to include:

  1. The local community have been campaigning against this project for more than two years. Why does AGL refuse to listen to our wishes?
  2. The proposed gas import terminal is polluting, threatens wetlands and the unique wildlife who rely on it.
  3. Instead of building a polluting gas import terminal, Victoria can reduce it’s need for gas through simple efficiency measures and electrification.
  4. If you live around Westernport Bay, write about yourself and how you will be affected by AGL’s gas plan.

Note: in an earlier version of this webpage, we had listed another address to direct your letters to. Please double-check the address your are directing your letter to before you send it to AGL.